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We ship using USPS Ground Advantage for items that ship free. For an additional charge, we can use USPS Priority Mail for possible faster delivery, however we cannot guarantee and delivery dates. The buyer is responsible for providing the correct delivery address. We are not responsible for incorrect addresses that are given.
Most of the items that are sold at Faith & Follow are personalized so returns/refunds cannot be issued. However, if there is an error on our part, we will issue a refund once the item is returned. PLEASE NOTE: If there are any errors or misspellings in the text that you submit or colors that you choose, that will not be considered an error on our part and, although we do apologize, we can issue a refund for that.
Free shipping is only for items that are designated as such and only for us to ship them to your given delivery address. If you get a return approval, the buyer must pay the shipping to return it to Faith & Follow.
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